Send shipping notices and reconcile receipts
Send shipping notices through each retailer's Web-EDI, then reconcile next morning's receipt data. AI suggests causes of quantity differences; staff confirm.
The problem today
Shipping notices must reach each retailer's Web-EDI by its deadline, and receipt data arrives the morning after delivery. Staff check every difference between shipped and received quantities before querying the retailer or issuing corrections, and finding the cause takes time.
The workflow in Kitewell
- Build shipping notices per retailer from warehouse shipment recordsAutomatic
- Send shipping notices through each retailer's Web-EDIWeb
- Next morning, download receipt data from each Web-EDIWeb
- Extract differences between shipped and received; AI suggests likely causesAI judgment
- Staff review differences and decide whether to query or correctHuman task
What AI does
Suggests causes such as shortages, mis-deliveries, or receipts not yet recorded from the quantities, items, and past patterns, with a confidence for each.
Where people decide
Staff confirm the cause and decide whether to query the retailer or correct records.
Features used
What a PoC checks
- Whether sending notices and downloading receipts run reliably on each Web-EDI
- Whether shipment records are ready early enough for each sending deadline
- Whether suggested causes match the categories you use
Discuss a PoC for this work
We check whether this workflow runs on your own work and screens.
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